We believe in excellent customer service and that no purchase is final until you are completely satisfied. We are so confident that our Nialaya products will exceed your expectations that we stand behind our products with a 20-day no risk money back guarantee.
We want you to be fully satisfied with your Nialaya Jewelry purchase. If you are not 100%satisfied for any reason, we will refund the full purchase price for all orders placed within the USA. No hassles, no delays, no hidden costs and no questions asked.
How To Get The Refund
Don't worry—returns and exchanges are easy.
We have created a very easy return process in order to make your online shopping experience pleasant, even when you are not fully satisfied.
You can return any item purchased on our store for an EXCHANGE OR REFUND within 20 days from the delivery date for all orders placed within the USA. Here’s how:
- Make sure the items are in the same condition you received them in.
- Complete the online Return Form (click here) in order to register your return.
- We will get in contact with you within 24 hours and email you a prepaid Fedex return label.
- Simply drop off the package at your nearest Fedex Station and get your refund as soon as we have received the package back.
- Returns for refund require a $9 restock fee.
International Refunds
If you placed your order outside the USA we still offer a free fedex return but need to charge $30 restock fee.
Exchanges:
The first exchange domestic and internationally is for free.
Items that have already been exchanged require a $30 re-stocking fee for additional exchange or refund.
If you have any questions or concerns, please e-mail us at customerservice@nialaya.com
Questions? Contact Us Today!
Contact us 24/7 on our Livechat Service or just write us an email to customerservice@nialaya.com
Give us a chance to show you how easy working with us can be. We will help you over the phone, by email or by livechat every step of the way.
20 Days to Earn Your Trust: Guaranteed
We believe in excellent customer service so no purchase is final until you are completely satisfied! Order Nialaya Jewerly now.
Please note that only the first exchange or return is for free. Any additional exchange or return will not be covered by us and will effect a $30 restock fee.
Exception:
Unfortunately we don't offer free return service for exchange or refund if you live in one of the following countries: Indonesia, Egypt, Czech Republic, Russia, China, Poland, Africa, Lebanon, Saudi Arabia, Brazil, Taiwan
Order Today - Estimated delivery within the USA 2-3 business days
Order Today - Estimated delivery outside the USA 3-5 business days
Shipping Costs:
USA: $9.90 FREE on all orders over $250
International: $14.90 FREE on all orders over $500
All deliveries are sent from Los Angeles using Fedex Express Worldwide tracked and signed for service for your security and convenience. Any overseas deliveries may be subject to customs delays. We are not able to deliver to P.O. Boxes.
If you are buying a gift, we will be pleased to have it wrapped free of charge and sent directly to the recipient's home address.
For any further questions please give us a call +1 310 499 7162 or email customerservice@nialaya.com. We are happy to assist.
Nialaya Jewelry is pleased to offer free repairs on purchases for 1 year from purchase date.
Easy Return & Exchange Service
- 10mm Lava Stone, Hematite, Matte Onyx, Agate and Black CZ Diamond
- Lock in 925 Solid Silver with Black Rhodium Plating
- Product Code: MCZ10ST_029
Our classic beaded bracelet is crafted by hand from a strong 100% nylon string and finished with a 925 sterling silver drawstring lock. The bracelet opens by pulling the beads closest to the lock in opposite directions and closes by pulling the small, dangling silver beads in opposite directions.
Designer's Notes:
Strung by hand in our Los Angeles workshop by skillful jewelry makers using a special macrame technique, this piece is masculine and elegant. Using beads in a dark color scheme, each in a different texture to create a distinctive design. Wear yours solo or stacked with one of our black leather pieces.
Hematite (10mm): Optimism - Courage - Stability
Lava Stone (10mm): Strength - Passion - Creation
Agate (10mm): Wisdom - Confidence - Prosperity
Matte Onyx (10mm): Objectiveness - Spirituality - Meditation
Rhodium (7mm): Wealth - Power - Respect
Healing Powers
Agate
Agate is one of the most powerful protective stones. Agate brings and intensifies wisdom, confidence and prosperity. It tranquilizes the mind and body while helping to recognize the truth and giving one the strength to carry on. It also fosters love, abundance, good luck, longevity, creativity, courage, compatibility, harmony, generosity, and security.
Hematite
This stone helps with optimism, will and courage; direct link to feelings of stability and security; induces a deep restful sleep, dissolves negativity and protects the soul. It is a calming stone, but also offers support for your hopes, dreams, wishes and desires. It reminds you that the only limitations that exist are those that you place upon yourself.
Lava Stone
Lava stone gives strength (physical and mental) and clarity when facing difficult situations. It is a great reminder of one's inner passion. It fires the will and creation. It can be very useful for those who are indecisive, timid or weak.
Onyx
This stone helps to change bad habits and is a great grounding stone. It inspires objective thinking and spirituality while helping one be in control of emotions and passions. Onyx helps eliminate negative thinking and stress and is good for meditation and positive dreams.
